Normally a custom website design can take between 2-4 months. This depends on several factors and how quickly YOU get the required information to us. We do NOT chase our customers for their information. It is your responsibility to provide us with the necessary information to complete your project in a timely manner. If you fail to provide us with the information then your project may be put at the back of other projects causing a delay in your websites launch date. So, please be prepared to give us the information that we need ASAP. We require all content information be given to us within 14 business days of your order.
Please note that all communication will be done through your client account. You will receive your username and password within 48 hours of placing your order. All files and communication will be done through this HUB.
Things We Will Need To Get Started:
A list of all of the pages and categories needed on your website. We need a list of everything like your homepage, contact us, store, etc. We also need any product categories and/or subcategories for your online store.
We need as much content for your website as possible. The more content you have the better. This can always be changed and/or added to later but we need a good amount of your content ready for us so that we can make sure there is enough space in the design for it.
When it comes to designing your website or your logo we want to know what you like. Do a search online. Find some websites or logos that you like the designs or color schemes of. You will be able to submit these to us through your client account.
1. Request a Quote
The first step in the process is to REQUEST A QUOTE from us. Once you approve the quote we will send you an invoice for your payment.
2. Deposit & Payment
Some of our custom designs allow you to make partial payments throughout the design process. These only include our custom ecommerce and website designs. This is the point that we will need to collect AT LEAST a 50% deposit before the design work starts. Logo designs, custom collages, etc. must be paid in full at the time of purchase and can be purchased directly on our website.
3. Client Account HUB Setup
We will provide you with a username and password to your online client account on our website. We will send you an email with login and password information. This is where we upload design samples and do most of our communication with you.
4. Design Mock-ups
We will provide you with a questionnaire to fill out to get to know you and your business a little better also called our New Client Form. We will then start on your design work and then we will provide you with your first mock-up designs. You will receive the mock-ups via your client account as well. You will have the option to give us feedback and/or approve your design work.
5. Revisions & Next Payment
Once you approve the design your second payment will be due. At this point you will receive another invoice for 25% of the project. Once this is paid we will continue moving forward with the implementation of your website design.
6. Product Upload & Coding
After we have received your design approval we will begin setting up your hosting account and/or your shopping cart. We will then begin coding your design and creating a website out of it.
7. Final Review & Final Payment
At this point we will have you look over your website and give us a final approval. Once you have made your final approval we will send you an invoice for the remaining balance owed on your design work (the remaining 25%).
8. Go Live!
Once we receive the final payment, your site will go live.